Privacy Policy
Last Updated: November 17, 2025
At KeenCraft Corona Concrete, we respect your privacy. This policy explains what information we collect, how we use it, and how we keep it safe. We'll never sell your personal information to anyone.
Information We Collect
When you contact us for a quote or hire us for concrete work, we collect information you give us directly. This typically includes:
- Your name and contact information (phone number, email address, mailing address)
- Property details and project specifications
- Payment information when you hire us
- Photos of your property if you send them to us
- Any other information you choose to share about your project
When you visit our website, we automatically collect some basic information like your IP address, browser type, and which pages you visit. This helps us understand how people use our site and make improvements.
How We Use Your Information
We use your information to provide our services and communicate with you. Specifically, we use it to:
- Respond to your quote requests and questions
- Schedule and complete your concrete project
- Send you updates about your project
- Process payments and maintain records
- Follow up after project completion
- Send you information about our services (only if you opt in)
- Improve our website and services
We'll never use your information for purposes you haven't agreed to, and we won't share it with third parties except as described in this policy.
Information Sharing
We don't sell, rent, or trade your personal information. We may share your information only in these situations:
- With concrete suppliers and subcontractors who help us complete your project
- With payment processors to handle transactions
- With our insurance company if there's a claim related to your project
- If required by law or to respond to legal process
- To protect our rights, property, or safety, or that of our customers
Anyone we share your information with is required to keep it confidential and use it only for the specific purpose we've outlined.
Cookies and Tracking
Our website uses cookies, which are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, but some features of our website may not work properly if you do.
We may use analytics tools like Google Analytics to understand website traffic patterns. These tools collect anonymous information that helps us improve your experience.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes secure storage systems, encrypted transmission of sensitive data, and limiting access to your information to employees who need it to do their jobs.
However, no method of transmission over the internet is 100% secure. While we do our best to protect your information, we can't guarantee absolute security.
Data Retention
We keep your information for as long as necessary to provide our services and comply with legal requirements. Project records are typically retained for several years for warranty purposes and tax compliance. If you want us to delete your information, contact us and we'll do so unless we're legally required to keep it.
Your Rights and Choices
You have several rights regarding your personal information:
- You can ask to see what information we have about you
- You can request corrections to inaccurate information
- You can ask us to delete your information (with some exceptions)
- You can opt out of marketing emails at any time
- You can request a copy of your information
To exercise any of these rights, just contact us using the information at the bottom of this page.
Third-Party Links
Our website may contain links to other websites. We're not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before sharing any information.
Children's Privacy
Our services are designed for adults. We don't knowingly collect information from children under 13. If we discover we've collected information from a child, we'll delete it immediately.
California Privacy Rights
If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (though we don't sell personal information). Contact us to exercise these rights.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we'll change the "Last Updated" date at the top. We encourage you to review this policy periodically. Continuing to use our services after changes means you accept the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us:
KeenCraft Corona Concrete
1701 Rimpau Ave Suite 109
Corona, CA 92881
Phone: (951) 416-3795
Email: hello@coronaconcreteworks.com