Privacy Policy

1. Who We Are

This Privacy Policy applies to KeenCraft Corona Concrete, operating the website at coronaconcreteworks.com (the "Site"). Our mailing address is 1701 Rimpau Ave Suite 109, Corona, CA 92881. If you have questions about this policy, you can reach us at hello@coronaconcreteworks.com.

2. Information We Collect

We collect information in two ways:

Information You Provide Directly

When you submit a contact or estimate request form on our Site, we collect the information you enter - typically your name, phone number, email address, and a description of the work you are looking for. We use a third-party form provider (Tally) to process form submissions. By submitting a form, you agree to that provider's terms of service as well.

Information Collected Automatically

When you visit the Site, we and our analytics providers (such as Vercel Analytics) automatically collect certain technical data. This may include your browser type, operating system, pages visited, time spent on pages, referring URLs, and general geographic region based on your IP address. We do not collect precise location data. This information is used in aggregate to understand how visitors use the Site and to improve it.

3. Cookies

Our Site may use cookies - small text files stored on your device - to support basic functionality and analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some features of the Site may not function properly. We do not use cookies for advertising or tracking across third-party sites.

4. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries.
• Schedule on-site consultations and follow up on project inquiries.
• Communicate with you about your project by phone or email.
• Understand how visitors use the Site so we can improve it.
• Comply with applicable laws and regulations.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

5. How We Share Your Information

We share your information only in limited circumstances:

• Service providers: We use third-party tools (such as Tally for forms and Vercel for hosting and analytics) that may process your data on our behalf. These providers are contractually required to keep your data secure and use it only to provide services to us.
• Legal requirements: We may disclose information if required to do so by law or in good-faith belief that such action is necessary to comply with legal obligations or protect the rights and safety of KeenCraft Corona Concrete, our users, or the public.
• Business transfers: If KeenCraft Corona Concrete is involved in a merger, acquisition, or sale of all or part of its assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your contact information for as long as it is needed to provide our services or as required by applicable law. If you submit an estimate request that does not lead to a project, we may retain your information for up to 2 years for follow-up purposes. You can request deletion of your data at any time by contacting us at hello@coronaconcreteworks.com.

7. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of any future marketing communications from us.

To exercise any of these rights, contact us by email at hello@coronaconcreteworks.com or by calling (951) 416-3795. We will respond within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect and how it is used, the right to delete your personal information, and the right to non-discrimination for exercising your privacy rights. We do not sell personal information. To submit a request, contact us at hello@coronaconcreteworks.com.

9. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of the page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact: